Contact the family doctor (or the doctor on call) who will come to your home to certify the death and will issue a ‘Medical Certificate’, which in time must be taken to the registrars. Once the doctor has attended most families prefer for their loved one to be conveyed to our chapel of rest. This can be arranged by telephoning us at any time of the day or night. We will give advice on the collection of the medical certificate and the registration process.
“We always use an exceptionally smart and discreet vehicle when we are called to attend”.
At a Nursing or Residential Home
The above procedure is likely to have taken place with your permission by the senior in charge, Warden or Matron, who will be able to advise you of the whereabouts of the ‘Medical Certificate’.
In a Hospital
The nursing staff or administrative officer will advise you when and from where to collect the ‘Medical Certificate’.
In the event of a death which is sudden or unexpected
The Police will attend to coordinate the removal of the body, on behalf of the coroner, to the public mortuary. The coroner will be informed and the requirement for a post mortem assessed according to Ministry of Justice guidelines.
You are under no obligation to appoint the Funeral Director who has carried out the removal on behalf of the Coroner.
A death must, by law, be registered within 5 days, normally in the registration district in which the death has occurred. We will be able to advise you as to the whereabouts of the relevant office. Under normal circumstances the ‘Medical Certificate’ (signed by a doctor) should be taken to the registrars with, if possible, the deceased’s ‘Medical Card’. The registrar will then issue the ‘Death Certificate’, a Certificate for Burial or Cremation (called the ‘green form’) for the Funeral Director and form BD8 relating to the DWP and state pension, recently the DWP have created a “Tell Us Once Service” the registrar is able to go through this with you at the time of registration.
To avoid delays, it is best to go to the register office in the area in which the person has died. You can choose another register office (in certain circumstances only) but it may take longer to get the necessary documents and this could delay the funeral arrangements.
Simply call us today on Caerphilly 029 2086 2100 for more information on registering a death of a loved one and we will be happy to guide you through the process.